Contact Us
Got a question about a review, spotted something that needs updating, or want to flag an issue with one of the offshore sportsbooks we cover? This is where to reach us. Offshore Gambling is an independent research and comparison site — we don't operate a sportsbook, we don't take bets, and we can't process deposits, withdrawals or account issues on behalf of any operator listed on this site.
What we can help with
We built sandramgilbert.com to give US bettors honest, independent coverage of offshore sportsbooks — the odds, the bonuses, the payout speed, the licensing, and the risks that come with betting outside a US-regulated market. If your question fits into one of the areas below, we're the right people to contact:
- Corrections to bonus terms, odds information, or anything else in a review that's out of date
- Questions about how we score and rank the operators covered on this site
- Suggestions for a sportsbook you'd like to see reviewed
- General feedback on our content, layout, or coverage
- Media or partnership inquiries related to the site itself
What we can't help with
Because we're a review and comparison site, not a sportsbook operator, there are things that fall outside what we're able to do. If any of the following apply to you, the right point of contact is the sportsbook itself — Lucky Rebel, Bovada, BetOnline, BetNow, Everygame, BetUS, Sportsbetting, Xbet, MyBookie and ApuestaHoy each run their own customer support teams for account-level issues:
- Deposits, withdrawals, or payout delays on an existing account
- Verification (KYC) requests or document uploads
- Bonus crediting or rollover disputes tied to a specific account
- Account access, password resets, or login problems
- Placing or settling an actual bet
Each operator's own support channel — typically live chat or email, listed on their site — is set up to handle these directly and will have access to your account details, which we never do.
Before you reach out about a bonus or offer
If your message is about a welcome bonus or promotion, it helps to know that every offer on this site carries conditions beyond the headline number — minimum odds, rollover requirements, time limits, and eligibility rules that vary by operator. We list what's been disclosed to us, but the operator's own terms and conditions are always the final word on what applies to your account. If something looks inconsistent between our page and an operator's site, that's exactly the kind of thing worth flagging to us.
A note on what this site is — and isn't
Every sportsbook reviewed here is licensed outside the United States, typically in jurisdictions such as Curaçao, Panama, or Costa Rica, and none of them are regulated by a US state gaming authority. That means readers using these sites sit in a legal grey area with no access to the player protections — segregated funds, formal dispute resolution, guaranteed payouts — that come with a licensed US operator. We're upfront about this in every review, and we'd rather a reader contact us with doubts than sign up without understanding what they're getting into. If you're unsure whether offshore betting is permitted where you live, check your own state's current laws or speak with a legal professional — we don't provide legal advice.
You can read more about how we approach this on our About Us page.
If gambling has stopped feeling fun
If you're contacting us because betting has become stressful, difficult to control, or is affecting your finances or relationships, please don't wait to get support. Call the National Problem Gambling Helpline at 1-800-GAMBLER for confidential help, available across the US. Offshore sportsbooks often lack the same self-exclusion and responsible gambling tools found on regulated US platforms, so it's worth building your own limits before you need them. Our Responsible Gambling page has practical tools and further resources, and no one under 21 should be using any site we review.
How to send us a message
Use the contact form or email address provided elsewhere on this site to reach our editorial team directly. Include as much detail as you can — the operator name, the page you're referring to, and what you think needs a second look — so we can investigate properly rather than guessing at what you mean. We read every message that comes in, though we can't promise a personal reply to every one, particularly account-specific questions that need to go to the operator instead.
For anything relating to our terms of use or how this site operates, our Terms and Conditions page covers the details.
Offshore Gambling is intended for readers 21 and older. Betting involves real financial risk, offshore sportsbooks carry no guarantee of payout, and nothing on this site should be read as an assurance of winning or a substitute for your own judgment about your state's laws.